Returns
Returns
(Legislative Decree 206/2005)
The customer who is not satisfied with his purchase can request a return for a size change or a refund within 14 days from the date of receipt of the order by accessing the "returns" section of his user profile.
It is possible to exchange only for a different size of the same item, if available.
Refunds will be processed as soon as the receipt, verification and acceptance of the returned item is completed using the same payment method chosen by the customer.
Once the return request has been made, the customer will receive the RMA code with the relevant instructions via email. Unauthorized shipments will be refused.
The customer has 10 days from authorization to return the purchase.
Return shipping costs will be retained.